Build Trustworthy Business Relationships

Author:Raj Gavurla

Think of the strong business relationships you have.  How did they form and grow?  There may have been tense moments or disagreement. However, because relationships are important you were able to handle the situation. 

Seven steps to establishing trustworthy relationships:

1. Create dialog. Without dialog, you don\'t know what a person or a company wants or needs. Their website may tell you, but with conversation, you can create opportunities to be more mutually beneficial. Things don\'t know people—people know people. It\'s your ability to connect with others that catapults your worth to them. When you create relationships and get to know people, you build more options for you and them.

2. Identify what\'s important to the other person (their motivation). What do they want? Where do they want to grow?  How can you help them in this process or help them identify what they want and need to benefit financially?

3. Identify the other person\'s bugs. For example, I have a client who doesn\'t like the word 'just.' The first couple of times I used the word, I sensed his dislike and made a mental note to not use the word in our conversations. It seems like a small thing, but that\'s the point. It\'s the little things that differentiate you and make you special. Notice these subtle clues to keep your clients, employees, friends and family happy.

4. If the person says anything about family, friends or themselves not being well, know that this person needs you more as an encouraging, helpful, supportive friend. Be there now and you can pick up the business conversation when the time is right.

5. Create results for each other. The client receives something of value in exchange for the supplier\'s receiving something of value. It most likely is money in exchange for a service/product, or it may be becoming a referral partner, collaborative partner or another type of partner.

6. Curb your temper, sarcasm, criticism, need to be right and tendency to judge. The person who\'s causing your irritation often just needs to be taken out of autopilot by good emotion and good logic. Usually, it\'s a lack of understanding or poor consideration that causes confusion, bad service or unethical conduct. If you take the high road, your mind, heart, body and spirit will be stimulated with endorphins, and the 'miscreant' will not be slain for his or her mistake. Treating each other well creates more highways for success. We must all have peace at our center.

7. Always make an honorable stand—in the world, with your family and clients, at work, in schools, and during play. A ten-foot giant doing wrong will back down if you make an honorable stand, because you will stand bigger than the giant, your spirit will know that you must take action to stop the injury, and the monster will only be subdued, not 'slain.'  If you\'re able to execute these steps, you\'ll have a trustworthy relationship, but it\'s up to you to create synergy for both parties.

A simple definition of a relationship is when you interact or place a call you receive a cooperative response.  Sometime this is not possible because of a life event or emergency.  Keep the lines of communication open to help one another.  

Article Source:

About the Author

Raj Gavurla works with organizations that want more productivity and profitability by improving  their mindset, mood, and motivation. He is the author of Winning At Entrepreneurship.  Contact him at 404.918.7366, , and visit for more information.

Winns Pro Carpet Cleaning Home

Winns Pro Carpet Cleaning Service Areas

Carpet Cleaning in Glenwood Springs 81601

Carpet Cleaning in Aspen 81611

doterra home biz opps

Like Free Stuff?

Get Your Carpets Cleaned by April 30 and Receive a FREE bottle of the Greatest Eco-Friendly Spot Remover!

free spot remover


for Marty Winn and Winn's Pro...

"To Marty Winn, owner of Winn’s Pro Carpet Cleaning,

This is a letter of appreciation for the 17 years of excellent service and impeccable quality of work Winn's Pro has provided. Winn’s Pro has been dedicated to providing us and the owners of our units with continuing quality, caring and exceptional service.

Marty and Winn's Pro have been available whenever the need has been for several years now. We look forward continuing this excellent relationship for many years. Thank you for all you do."


The Gant Staff

Avis Barton

Executive Housekeeper

Aspen, Colorado

Winn’s Pro- I wouldn’t go anywhere else.

I manage 16 luxury homes in Aspen, Colorado and would not go anywhere else for my carpet cleaning needs. On top of requiring very discreet and trustworthy services, our homeowners have specialty rugs and carpets which require unique care. Over the long relationship Ute Place has shared with Marty, there is not a problem Winn’s pro has not been able to handle for us. When he says, “call me any time”, he means it! Marty is always willing to help in emergency situations late in the day or over weekends and holidays and arrives on your doorstep quickly and with a smile. My homeowners are continually impressed with the “magic” Marty works on their carpets and rugs, always leaving them looking like new. I would, without hesitation, recommend Marty’s professional services to any client looking for a superior, friendly and flawless cleaning service.

Thank you Winn’s Pro!

Danielle Paterni

Ute Place Resident Manager

Aspen, CO
Testimonial from Mason Morse Real Estate:This is to let you know that Marty Winn did an excellent job of cleaning our carpets. His service is unbeatable and the quality of his work is definitely first class.We had stains on our carpet that no other carpet cleaner was able to get out. The stains were set in and had been there for quite some time. Marty came to our office and said he did not care if we gave him the job or not; but he wanted to try and get the stains out. He not only got them out, his prices were excellent also.Marty came and cleaned our carpets and has followed up to make sure the stains have not returned.I highly recommend and trust Marty and Winn’s Pro Carpet Cleaning. He definitely is a professional and takes pride in his work.Thank you for all that you have done!Sincerely,Karen Scarberry/Office ManagerMason Morse Real Estate0290 Hwy 133Carbondale, CO. 81623

Would I recommend Winn’s Pro Carpet Cleaning? You bet I would. Winn’s Pro Carpet Cleaning cleaned the carpets in the Chamber office, and when I came in the next day I thought I was in the wrong place! The difference was amazing. Great work and fast service, way to go Winn’s Pro Carpet Cleaning!

Sherri Harrison, Executive Director

Carbondale Chamber - build. grow. succeed!

P.O. Box 1645, 981 Cowen Drive, Suite C

Carbondale, CO 81623

Get Carpet Cleaning Specials in Your Inbox!

E-mail Address
First Name (optional)

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you Winn's Pro Carpet Cleaning Specials.

Carpet Cleaning Articles

  • Easy Carpet Cleaning Tips for Homeowners, Parents, and Pet Owners
  • Starting a Carpet Cleaning Business
  • Tips for success as a carpet cleaner and business owner
  • Carpet Cleaning Methods
  • How Carpet Cleaning Machines Work
  • Differences Between Industrial and Residential Carpet Cleaning
  • Carpet Cleaning Problems Explained
  • How to Avoid Carpet Cleaning Scams
  • Carpet Cleaning and Care Don'ts
  • Carpet Cleaning Services: Steam Carpet Cleaning
  • Carpet Cleaning Techniques and Tools
  • Tips for Choosing a Home Cleaning Service
  • Cleaning Tips For Your House
  • Carpet Cleaning Pricing
  • Do It Yourself Carpet Cleaning
  • Importance of Carpet Cleaning
  • Three Essential House Cleaning Checklists
  • When to Call for Carpet Cleaning Services
  • Carpet Cleaning Beats Bacteria
  • Robotic Vacuum Cleaner - Perfect Cleaning Machines
  • Stain Solutions: Carpet Cleaning, Tile Grout Cleaning and More
  • Carpet Cleaning and Furniture Cleaning:Safety and Health through Carpet Cleaning
  • Eco Friendly Carpet Cleaning
  • Commercial Carpet Cleaning - Steam Extraction
  • Carpet Cleaning Equipment: Why Your Business Needs It
  • Benefits of Professional Carpet Cleaning

  • Small Business Tools

    Local Business

    Join the zeriouz network and receive thousands of links to your website in weeks!

    My Partner Sites
    Carpet Cleaning Entrepreneurs
    Carpet Cleaning Entrepreneurs Blog
    Retire Wealthy and Healthy
    doTERRA Home Biz Opps
    Essential Oils List
    Home Business Advantage